Return Policy

All returns or exchanges must be made in 4 days from receiving your item. Please contact me at reellifecandleco@gmail.com. However, you are responsible for the return shipping cost, as well as the additional shipping if you'd like another candle in its place. I reserve the right to not issue you a refund if I find the product to not appear as it was before it was sent to you.
I am not responsible for shipments sent to the wrong address. There is no way for me to know if the address is correct or not. Please contact me as soon as you can, before your item ships to update it. If it's shipped after the fact and never gets sent back to me, you will not be refunded. If it is sent back to me you will be responsible to pay for the additional shipping to re-ship the item. If you don't want your item anymore after it was shipped back to me, you will only receive a refund in the amount of the item, not for the shipping.
If your item was marked as delivered and you say you’ve never received it, there is unfortunately nothing I can do. Call the post office or check your neighbors houses. You will not be getting a replacement or a refund.